BendBroadband Audio Issues

2/7/17 7:42pm Update – We have resolved the problem and you should be able to either REVERT your set top box back to the ‘Default’ setting or leave your set top box configured for English.  Both will work fine.

2/7/17 5:45pm – We have been informed of audio issues from BendBroadband customers viewing KTVZ’s HD channel 605.

While we work on correcting the source of the problem we have identified an immediate fix.

Through your BendBroadband set top box and BendBroadband remote perform the following:

  1.  Push the ‘Menu’ button twice.
  2.  With the down arrow Scroll to ‘Setup’ and push the OK button
  3.  With the down arrow scroll down to Audio Setup (3rd option) and push Ok
  4.  With the right arrow change the Channel Default Track to english and push Ok.

Once you complete the above audio should be restored and you can exit out of the menu.

KTVZ Engineering

About Justin LaPrelle

Justin LaPrelle is the Chief Engineer for KTVZ-TV News Channel 21, KFXO-CA Fox Central Oregon, KQRE-LP Telemundo, and The CW Network in Bend, OR.
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