During the first half of the Seahawks vs. Vikings Preseason Football game on Saturday 8/20/11 we experienced technical difficulties on the HD Encoder that provides the service for KFXO-HD. Channel 39.1 over the air and channel 610 on Bend Broadband were affected.
In an attempt to fix the aspect ratio of the live satellite feed I made a change to the Encoder. This change wiped out the settings in the system and forced me to completely reprogram the Encoder on the fly. This is why it took so long to get the video back on KFXO-HD.
I apologize for any inconvenience this outage may have caused. We have two more Seahawks Preseason games to air before the start of the regular season. We will do everything possible to make sure the service for those two remaining games are trouble free.